Home / Recent News / Why service training needs to be a priority

Why service training needs to be a priority

Do you hesitate to put a lot of time and money into training your staff? Are the risks worth the reward?

The answer is yes, accord to NCM Associates service training needs to be a priority. It can lead to better customer experiences and brand loyalty. An HR magazine report shows companies investing $1,500 or more per employee every year on training increased profits by at least 24%. You should view training as an expense that can help your company achieve goals, especially for 2016. While looking at what goals you want for next year, determine how likely your staff is to meet those milestones with their current knowledge. Any gaps you discover should be addressed immediately with training.

Source: NCM Institute

Check Also

story 1

Does your store suffer with high turnover? Get industry advice on employee retention.

Does your store suffer with high turnover? We’ve seen how the industry has been on …

Leave a Reply

Your email address will not be published. Required fields are marked *

Currently you have JavaScript disabled. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. Click here for instructions on how to enable JavaScript in your browser.

Leave a Reply

Your email address will not be published.