Service Drive Service Drive
Service Drive Today – July 12, 2016
On today’s show: 5 Things you should do before starting your day at work Hiring Woman in Service Departments Drive Customer Retention to your dealership
Even Marketing in a Dealerships
Even Marketing in a dealerships Even Marketing in When running a dealership it’s hard to have your marketing in departments even. Majority of dealerships will focus majority of their funds on advertising material for their dealership instead of their service department. Mike Shum who is the general manager at Toyota …
Service Drive Today – July 11, 2016
On today’s show: 5 Things you can do to improve your business Hiring Women in Service Departments Service Coupons for Cookbooks in Austin
How to take out the sub-par resumes from the great
How to take out the sub-par resumes from the great Hiring employees is never going to decrease, there will always be a high demand for employees due to a increase in population. However finding the right employee can be difficult. After looking at multiple resumes a day they all tend …
Service Drive Today – July 8, 2016
On today’s show: 7 Ways to show your boss that you are promotable Hiring Woman in Service Departments Service Coupons for Cookbooks in Austin
Service Drive Today – July 7, 2016
On today’s show: 3 Ways to get better ideas from your diverse team Elgie Bright on how to find time to train new hires Woman gearing up for careers in the auto industry
Training new hires with little spare time
Training new hires with little spare time Elgie Bright talks with us on how to training new hires and your team. When working 10 hour to 12 hour days, it can be difficult to find the time to properly train your team members. Elgie is the chair of Automotive …
Should your team go through the same training the sales department goes through?
So one of the myths we didn’t talk about…service advisors don’t need the same amount of training as the car sales staff. For that, we turned to trainer and author (Mark Tewart), about how important is…not just for salespeople, but for everyone. No one in the service drive is ever …
Learn where to invest your training dollars first.
Time to invest in training. If you already do, great. We’re proud of you. If you don’t you need to! And you need to start with a certain group first. Let’s turn now to a recent conversation I had with Don Reed, CEO of Dealer Pro Training, who told me …
Fixed ops trainer at NCM institute discusses why individual training might be more efficient than group training.
Why individual training might be more efficient than group training. Here’s a common question for a lot of service drive’s- how can I train my advisors when we can’t all get together as a group? Recently on ncminstitute.com, Steve Hall answered this question and gave insight on how you can …