Service Drive Service Drive
Learn the benefits of having express service at your dealership
So when we’re talking about rising expectations of consumers (on the service side of your dealership), we’re talking about having an experience that’s priced right, fast and efficient. So in relation to having express service at your dealership, some might ask “what exactly are the benefits of having express service? …
Fixed ops trainer at NCM institute discusses why individual training might be more efficient than group training.
Why individual training might be more efficient than group training. Here’s a common question for a lot of service drive’s- how can I train my advisors when we can’t all get together as a group? Recently on ncminstitute.com, Steve Hall answered this question and gave insight on how you can …
A Fixed Ops Instructor at NCM Associates tells us what future changes are coming to the service lane and how you can prep.
Time to prep! No…I’m not talking about food prep… I’m talking about your service lane! How confident are you in your preparations for the future of your department? We recently spoke with Steve Hall, Fixed Ops Instructor at NCM Associates, who told us what changes are coming down the line …
Service Drive Today – January 21, 2016
On todays show: Kevin Lombard, Service Manager at Ed Voyles Acura in Atlanta, on how to retain every customer and online service strategies Why service training needs to be a priority
Service Drive Today – January 11, 2016
On todays show: Kevin Lombard, Service Manager at Ed Voyles Acura in Atlanta, on how to retain every customer and online service strategies Why service training needs to be a priority
How is your service drive attracting female shoppers? Steve Hall, gives you the best practices on this topic.
Women spend over 200 billion dollars a year on new cars and servicing for their vehicles. This is the year to make sure you are marketing to females the right way. No time like the present! We recently spoke with Steve Hall, Fixed Ops Instructor at NCM Institute who told …
Service Drive Today – December 10, 2015
On todays show: Kevin Lombard, Service Manager at Ed Voyles Acura in Atlanta, on how to retain every customer and online service strategies Why service training needs to be a priority
Service Drive Today – December 9, 2015
On todays show: Steve Hall, Fixed Ops instructor at NCM Institute, on how to train advisors and how to find high quality employees Keep customers engaged with email marketing for the winter maintenance rush
Steve Hall on how to train advisors and how to find high quality employees
Steve Hall, fixed-ops instructor at NCM Institute will explain how to properly train advisors and where you can find those standout employees. To see what he had to say, check out the interview above.
Service Drive Today – December 4, 2015
On today’s show: Steve Hall, Fixed Ops Instructor at NCM Institute, on the importance of your parts and and service managers coexisting Ricky Lopez, VP of Ross Media, on how to draw more Hispanics to your store How Utilizing Groupon can benefit your service drive