Service Drive Today – August 7, 2015
On today’s show:
– Kirk Manzo explains how managers can build successful teams
– David Kain of Kain Automotive discusses whether a sales BDC person should also handle service
– Service Tip of the Day with Steve Hall on maintenance menu packages
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Service Drive Today – August 11, 2015
On today’s show: – Jeff Cowan shares the secrets behind customer retention in your service drive …