Service Drive Service Drive
Drive Customer Retention to your dealership
Drive Customer Retention to your dealership By Ryan Williams that many dealers point to as a winner – a prepaid maintenance plan, commonly referred to as a PPM. As its name suggests, this retention tool leverages prepaid or discounted essential maintenance services that a dealer gives to buyers or sells at …
Service Drive Today – July 12, 2016
On today’s show: 5 Things you should do before starting your day at work Hiring Woman in Service Departments Drive Customer Retention to your dealership
Connecting with your customers is the key to success
Connecting with your customers is the key to success By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce yourself? Are you connecting with your customers? These are, of course, the expected reactions Service Advisors …
Service Drive Today – July 11, 2016
On today’s show: 5 Things you can do to improve your business Hiring Women in Service Departments Service Coupons for Cookbooks in Austin
Service Drive Today – July 8, 2016
On today’s show: 7 Ways to show your boss that you are promotable Hiring Woman in Service Departments Service Coupons for Cookbooks in Austin
Service Drive Today – July 7, 2016
On today’s show: 3 Ways to get better ideas from your diverse team Elgie Bright on how to find time to train new hires Woman gearing up for careers in the auto industry
Are Woman’s Careers in the Auto Industry Changing?
Are Woman’s Careers in the Auto Industry Changing? Some customers didn’t know what to make of Samantha Briody when they saw her behind the parts counter at AutoZone in Weymouth. “Is there a guy here?” they would ask. Little did they know how well equipped she was to help them. Briody, …
Service Drive Today – July 6, 2016
On today’s show: 10 Ways to Make customers fall in love with your business Steve Hall on taking advantages with apps Service Coupons exchanged for cookbook recipes in Austin, Texas.
Service Drive Today – July 5, 2016
On today’s show: 7 Ways to improve employee satisfaction Rob Elder on how the auto industry can improve Does your Fixed – Ops give a ROI?
Service Drive Today – July 4, 2016
On today’s show: Trace Przybylowicz on how Fixed – Ops Departments can communicate with their customers 9 – Hundred Million People are already using Facebook Messenger Happy 4th of July!