On today’s show: 7 ways to show your employees that you appreciate them Steve Hall on not overlooking Tech schools How much is a customer worth to you?
On today’s show: 2 Things Every Manager Must Do to Motivate Employees Greg Criss, President of Criss Consulting on how to search for new employees What is Lincoln doing to serve their customers above and beyond?
On today’s show: 6 Small Things You Can Say to Motivate Your Team Elgie Bright of Northwood University gives suggestions for hiring the right employees The service advisor overtime case might not be over, find out why
On today’s show: 4 ways to train employees effectively Rafael Sanchez, GM of Sons Group Kia, explains what makes a brand popular with customers How much is one customer worth to your service drive?
On today’s show: Three Things that Excellent Customer Service Companies Do Costs are rising, but your service department can thrive according to David Lewis Steve Hall of NCM gives insight on where to start looking for quality help
On this week’s show: Positives of Pre-Paid service plans Are you taking advantage of NADA’s Academy plus? Supreme court decision that benefits your service drive Michael Roppo explains what you are missing by closing up shop early
On today’s show: 6 Things Successful Leaders Do Differently Are prepaid maintenance plans good for your service drive? Does service go beyond bagels and coffee?
On today’s show: 7 Things You Can Do Right Now To Be More Successful Learn what decision by the supreme court was in favor of service advisors Top tips on retaining customers in your service drive
On today’s show: 3 Steps For Envisioning The Win And Exceeding Your Goals Are you compliant with the Department of Labor? We can help Get refresher tips on how to make your customers feel good in your service lane
On today’s show: 5 Things Real Leaders Do Every Day, According to Henry Ford An opportunity your fixed ops dealership team might want to take advantage of Can you see your fixed ops department staying open 24/7? Michael Roppo weighs in…