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Tag Archives: service advisors

Service Advisor overtime case isn’t over

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Dealers claim victory, but central dispute remains unsettled   Dealers claimed victory with the service advisor overtime case, but according to an attorney representing on of the service advisors, the fight isn’t quite over. Last week, we shared that NADA was cheering a U.S. supreme court decision that challenged the …

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Service Drive Today – December 22, 2015

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On today’s show: Jasen Rice on what dealers are doing when it comes to used car buyers and introducing them to the service lane. A study from the NCM Institute says new hires want limited hours at work that are flexible. Is something that is good for your store?

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Service Drive Today – November 6, 2015

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On today’s show: Dan Mondello, Co-founder at DealerTeamwork, on the importance of digital marketing in service Brent Albrecht, National Sales Director at Friendemic, on stand-out service, both online and in-store Tony Dupaquier, Director of the Academy, on why dealers should pay service advisors for F&I referrals Why independent owners in …

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