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Tag Archives: service advisor

Service Drive Today – September 16, 2015

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On today’s show: Kevin Fayerweather, service advisor at Jim Ellis Audi, on how to make female customers feel better at the service lane How effective call handling can increase conversion rates Service Tip of the Day with Chris Collins about the role of service advisors

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Service Drive Today – May 12, 2015

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On today’s show: – DealerRater CEO Gary Tucker discusses the importance of online reviews for a service center’s success – How to make a positive out of a negative when it comes to recalls – Service Tip of the Day with Don Reed on the value of a service advisor, …

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Service Drive Today – May 7, 2015

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On today’s show: – Chris Collins, author of The Irreplaceable Service Manager, discusses how to connect with today’s car owners – Are your customers aware that you have a collision center? – Service Tip of the Day with Don Reed on the value of a service advisor, brought to you …

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Service Drive Today – May 6, 2015

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On today’s show: – M5 Management Services President Lee Harkins discusses where you can find your next great service advisor – Why dealers shouldn’t fight express service – Service Tip of the Day with Jeff Cowan on the importance of being on time, brought to you by NCM Associates

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