Service Drive Service Drive
Service Drive Today – December 3, 2015
On today’s show: Nick Dudley, Service Manager at Nalley Infiniti in Atlanta, on how to keep a successful sales team and earn positive reviews How to improve the quality of your parts inventory
One service manager on how to keep a successful sales team and earn positive reviews
We’ve told you before how to earn good online reviews and how important it is to work well with the sales team. CBT News was on the road recently to talk to Nalley Infiniti in Atlanta, and we asked their service manager, Nick Dudley, how his service center achieves success …
Service Drive Today – November 27, 2015
On today’s show: Grant Cardone, sales trainer, entrepreneur and New York Times best-selling author, on how using Periscope could benefit your business Jim Roche, VP of Sales and Marketing with Xtime, discusses what customers expect during the ownership experience Phil Penton, CEO of SureCritic, on how to take advantage of …
Jeff Wardwell gives insight on appealing to your customers
Last week at David Kain’s 11th Annual Kain Automotive Digital Success Clients & Friends Workshop in Kentucky, Corinne was able to speak with Jeff Wardwell, CEO and Owner of Stealth Shopper. Stealth Shopper studies how dealers respond to customers through the phone and via email. They then provide an online …
Service Drive Today – November 18, 2015
On today’s show: Adam Robinson, CEO of Hireology, gives the new method for building a successful team How a data analyst could help your service drive develop leads
Service Drive Today – November 16, 2015
On today’s show: Lisa Copeland, GM at Fiat of Austin, Texas, on how to increase traffic to your store The importance of your service drive supporting a cause
Service Drive Today – November 13, 2015
On today’s show: Jody Devere, CEO of AskPatty.com, on how to recruit female employees to your service drive Ryan Leslie, Director at DealerRater, on how to inspire customers to engage online Communication habits that will increase service sales Top ways to improve the service customer experience
Service Drive Today – November 11, 2015
On today’s show: Communication habits that will increase sales in your service drive
Communication habits that will increase service sales
One vital element to increasing sales at your service drive is good communication. This could be said about any business, but it is especially critical for the team at your store. Entrepreneur has four communication habits you should adopt to make you and others feel good and perform even better: …
Service Drive Today – October 26, 2015
On today’s show: Tony Dupaquier, Director of The Academy at Service Group, on training advisors to rep warranty products How to ensure your service department isn’t leaking revenue Service Tip of the Day with Steve Hall on hours per RO