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Tag Archives: NCM Institute

Service Drive Today – December 22, 2015


On today’s show: Jasen Rice on what dealers are doing when it comes to used car buyers and introducing them to the service lane. A study from the NCM Institute says new hires want limited hours at work that are flexible. Is something that is good for your store?

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Service Drive Today – December 4, 2015


On today’s show: Steve Hall, Fixed Ops Instructor at NCM Institute, on the importance of your parts and and service managers coexisting Ricky Lopez, VP of Ross Media, on how to draw more Hispanics to your store How Utilizing Groupon can benefit your service drive    

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