Michael Roppo on what 2016 will bring and what you need to have a successful year.

What better way to start the new year than to know what the future is for the service department? Michael Roppo on what he thinks 2016 will bring for your store and what you need to change to have a successful year.

Michael Roppo, Director Of Dealer Fixed Ops at The Mironov Group, will tell you what he thinks 2016 will bring for your store and what you need to change to have a successful year.

View the video above to learn more.