Learn why your service drive needs to utilize more technology.
Maybe you have a tablet for personal use at home, but do you have one for work use at your store? Tablets are becoming increasingly popular at apple stores and other retail arenas, and it’s time they make a debut at your service department.
Let’s turn now to a recent conversation I had with Gary Kalk, Founder and CEO at Dealer-Fx, who told me the benefits of engaging customers on the service drive with tablet technology . . .
When we’re talking about some of the main goals of a service drive…obviously, retention is …