Is your service department staff selling scared?
What are you scared of? Are you scared to sell and make recommendations to customers, thinking it might make them upset?
I bet you can think of one or two people in your store that are selling scared. Fear not! Jeff Cowan, Host of the Weekly Tune Up has four ways for your staff to gain confidence and increase sales today . . .
Could you confidently tell us what marketing platforms are the most valuable for your store? …