Service Drive Service Drive
Service Drive Today – February 17, 2016
On today’s show: Michael Roppo will tell you how to intentionally increase performance and profitability. When was the last time your dealership took a realistic inventory of your service equipment?
Service Drive Today – February 3, 2016
On today’s show: Are online auto parts the future? Is there a gap between sales and service at your store? Bill Wittenmyer will tell you how to close it.
Service Drive Today – January 27, 2016
On today’s show: BMW scales back on the free service and enhances dealer bonuses Jeff Cowan will share his thoughts on how to create a great culture within the service department
Jeff Cowan thoughts on how to create a great culture within the service department
How are you making your service culture great? It’s the beginning of a new year, making it the perfect time to adopt new strategies to make this the best year yet. We recently spoke with Jeff Cowan, host of our Tuesdays show, the Weekly Tune -Up, who told us the …
A look at how one Michigan auto group recently increased service sales by 22 percent
The Riverside Auto Group is a second-generation organization with seven dealerships located throughout Michigan’s upper peninsula. Collectively, the group sells about 300 cars a month, servicing around 5 thousand. Despite the group’s success, CEO Tim Dagenais wanted to create a higher level of customer satisfaction, which is when company culture …
CBT News – March 23, 2015
On today’s show: – Chart Your Course International President Greg Smith explains how your company culture can drive customer satisfaction – Daily Tune-up with Mark Tewart on handling down payments correctly, brought to you by LotLinx – Today’s Dealer of the Day, brought to you by J.D. Byrider, is Earnhardt …