Service Drive Service Drive
Training is KEY to Greatness
5 tips from Grant Cardone on how to be great through training. My whole life I have wanted to do great things. Of course, there have been times when I would have just been satisfied with just getting through some really tough times. But even then, almost every time I …
CBT News On Location inside AutoTrader.com’s headquarters
The recent CBT News “On Location” vendor profile takes you inside AutoTrader.com’s headquarters. Online marketplace, AutoTrader.com, was one of the pioneers in the digital space for working hand-in-hand with dealerships to connect them with shoppers online. Today, the company houses millions of vehicle listings from 20,000 dealerships to attract more than 18 million …
Bill Cates talks about the “forgotten gold” for dealership sales
President of Referral Coach International, Bill Cates, discusses the “forgotten gold” when it comes to your dealership’s sales. It can be one of the most overlooked keys to creating a great customer base for many salespeople, but it can also be one of the easiest ways to do so- asking …
Dale Pollak provides unique ways to find new talent for your team
How one dealership is recruiting their next generation of employees online. There’s a lot of talk in our industry about the difficulties dealers face finding—and keeping—good employees. Much of the discussion often focuses on ways dealers and the broader industry can change the less-than-favorable reputation of automotive retail careers as …
NADA’s reaction to possible new CFPB legislation reforms
A look at the NADA’s reaction to possible new legislation reforms to the CFPB. Last week, critics of the CFPB and its guidance on auto lending introduced a bill in the House of Representatives titled, “Reforming CFPB Indirect Auto Financing Act.” If passed, the bill will nullify Consumer Financial Protection …
3 opportunities to sell your service drive during a visit
How your store can capitalize on the three opportunities you have to sell in the service drive during a visit. Do you ever consider how many chances you get to sell to a service customer? What I’m talking about isn’t tactics, but rather the opportunities to gain a sale, or additional sale …
Sonic Automotive’s Jeff Dyke and Sanjay Prakash discuss one-price, no-haggle selling.
Founder of CBT News, Jim Fitzpatrick, recently interviewed Sonic Automotive’s EVP, Jeff Dyke and one of Sonic Automotive’s General Managers, Sanjay Prakash about Sonic’s one-price selling initiative. Earlier this year, the Sonic Automotive Group announced that they would be implementing a one-price structure throughout their over 130 stores nationwide. Sanjay …